Frequently Asked Questions

Everything you need to know about your gear and preparedness.

What is the typical shelf life of the food and water in your kits?

Most of our emergency food rations and water pouches have a shelf life of 5 years from the date of manufacture, ensuring you are prepared for the long haul.

Do you offer international shipping for survival gear?

Yes, we ship our premium kits worldwide. Please note that shipping times and customs fees vary depending on your location and local regulations.

Can I customize the contents of a pre-built emergency kit?

While our kits are professionally curated for optimal safety, we offer 'Add-On' packs so you can tailor your gear to specific family sizes or medical needs.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. Items must be unused, in their original packaging, and with all safety seals intact to qualify for a full refund.

Are the backpacks and storage bags waterproof?

Our premium series kits use heavy-duty, water-resistant 600D ballistic nylon to protect your supplies from rain and environmental moisture.

How do I know when it is time to replace my kit components?

Each kit includes a maintenance checklist. We recommend inspecting your kit every 6 months and replacing items nearing their expiration date.